PULLUP RIDESHARE

Policies

Privacy Policy

Explains how account, trip, location, device, payment-support and service data are processed. Final publication should match actual app permissions, processors, analytics, retention practices and applicable privacy law.

Terms of Service

Terms governing PullUp accounts, transportation and delivery services, payments, conduct, safety, platform availability, liability allocation, indemnification, disputes, and protections for Onyx Repository Foundation and authorized representatives.

Rider Terms

Rider rules covering account responsibility, pickup and verification, conduct, minors, accessibility, property, charges, delays, safety, indemnification, and protections for Onyx Repository Foundation and authorized representatives.

Driver Terms

Driver rules covering credentials, insurance, safe operation, privacy, non-discrimination, specialty services, payouts, screening, deactivation, indemnification, and protections for Onyx Repository Foundation and authorized representatives.

Community Guidelines

Community conduct standards prohibiting harassment, discrimination, fraud, dangerous conduct, privacy abuse, and property damage, with enforcement authority and protections for Onyx Repository Foundation and authorized representatives.

Non-Discrimination Policy

PullUp anti-discrimination rules covering protected characteristics, lawful safety distinctions, reporting, enforcement, accessibility, and protections for Onyx Repository Foundation and authorized representatives.

Accessibility & Service Animal Policy

Accessibility and service-animal requirements covering non-discrimination, mobility devices, reasonable modifications, reporting, specialized transportation, and protections for Onyx Repository Foundation and authorized representatives.

Cancellation & Refund Policy

Rules for cancellations, no-shows, refunds, fare adjustments, credits, sponsored rides, chargebacks, payment processing, and protections for Onyx Repository Foundation and authorized representatives.

Safety Policy

PullUp safety rules covering emergencies, driver and rider duties, screening, verification, incident reporting, third-party conduct, risk allocation, enforcement, and protections for Onyx Repository Foundation and authorized representatives.

Delivery Terms

Delivery rules covering lawful contents, packaging, verification, failed delivery, regulated items, merchant responsibility, loss and damage, indemnification, and protections for Onyx Repository Foundation and authorized representatives.

Enterprise Terms

Enterprise terms governing organizational authority, managed riders, payment, data, specialty programs, public-sector relationships, indemnification, liability, and protections for Onyx Repository Foundation and authorized representatives.

Rewards & Offers Policy

Rules for PullUp rewards, referrals, promotional credits, sponsored offers, eligibility, expiration, fraud prevention, corrections, and protections for Onyx Repository Foundation and authorized representatives.

Minor & Guardian Transportation Policy

Minor and guardian transportation rules covering authorization, custody disputes, driver qualifications, handoff procedures, restraints, medical limitations, school programs, indemnification, and protections for Onyx Repository Foundation and authorized representatives.